Wetherspoons apologize after restaurant finds plastic in breakfast


Hospitality giant JD Wetherspoon has apologized to a customer – after finding a shard of plastic in his £3.95 breakfast.

StokeonTrentLive reporter Hannah Hiles made the discovery after ordering the traditional breakfast of fried eggs, bacon, sausages, two hash browns and toast – and a refillable coffee for £1.20.

It was served at Hannah’s review of The Arnold Machin, Newcastle-under-Lyme, which was rated by customers as the ‘worst’ Wetherspoons in North Staffordshire. The Ironmarket site has a 3.8 star rating out of 1,515 Google reviews.

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The problem was brought to the attention of the staff during Friday morning service.

A spokesperson for JD Wetherspoon said: “We sincerely apologize that a small piece of plastic was found in the meal.

“After investigating the matter with the management team, it is understood that the plastic tray in which the mushrooms were delivered and stored may have been damaged in transit and as a result a small piece of plastic appears to be s to be broken.

The piece of plastic with a £1 coin for the size.

“As per Wetherspoon’s internal operating procedures, the plastic will be sent to our QA team for review to verify that it is from the delivery tray.

“Wetherspoon have procedures in place to check all deliveries for signs of damage or foreign objects. Unfortunately on this occasion the plastic was not identified on visual inspection.

“We are pleased to see that the client was happy with the way the pub team handled the incident.

‘The company would like to echo the apology provided by pub staff and look forward to welcoming the customer back for a meal at one of our pubs in the near future.’

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